Shipping policy

Shipping Policy Template for Aulora

All orders are processed within 1–3 business days after your purchase is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated delivery time: 7–12 business days

Estimated delivery time: 10–20 business days

Shipping times may vary depending on carrier delays, customs processing, weather conditions, or high demand periods.

Once your order ships, you’ll receive a tracking number via email so you can monitor your package in real time.

Please allow 2–5 days for tracking updates to appear after shipment.

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders shipped to incorrectly entered addresses.

If your package is significantly delayed or appears lost, contact us at:

aulorasupport@gmail.com

We’ll work with the shipping carrier to help resolve the issue.

In some cases, items may arrive separately depending on warehouse availability and fulfillment locations.